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Published - Friday, April 18, 2008

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State gives city libraries an ‘A’; county misses the mark


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La Crosse residents have one of the top libraries in the state. Those outside the city aren’t so fortunate.

Wisconsin’s Legislative Audit Bureau this week released a report card for libraries that highlights the disparity between the municipal and county systems. Where the city got mostly A’s, the county received F’s.
Melissa Brunsell and her daughter Emma, 4, of Holmen, browse the shelves at the Holmen Library. Brunsell is a regular user of the library and says they do a good job with there programs. Erik Daily

But that’s not the whole story.

City and county leaders say it makes sense to concentrate resources in the city system and that collaboration — not consolidation — is the key to providing residents in outlying communities access to the city’s rich resources without imposing heavier taxes.

The nonpartisan audit bureau evaluated the state’s 388 public libraries using Department of Public Instruction standards for hours of service as well as per capita staffing, spending and collection size. The audit was based on 2006 numbers.

The La Crosse library received the highest possible score in every category except hours. The city system boasts one of the highest per capita operating budgets in the state, and circulation over the five-year period shot up at three times the state average.

Library Director Kelly Krieg-Sigman said that growth in use stems from the library adding to its

collection — especially popular items — marketing and outreach, and a move two years ago to make the catalog available online to county patrons.

The county’s system, on the other hand, scored “below basic” in three categories and only “basic” in staffing.

That’s partly because the audit did not take into account the county’s decentralized system — it has branches in Onalaska, Holmen, West Salem, Bangor and the town of Campbell — nor the unique financial arrangement in which the municipalities own and operate the buildings.

Still, county library system Director Chris McArdle Rojo said she would like to keep the libraries open longer and offer more services.

But she and other county officials don’t think taxpayers want to pay for them.

“We feel that we’re not giving a Cadillac operation because people don’t want to pay for a Cadillac,” said County Board Chairman Steve Doyle. What the county does provide, he said, is “a good, basic operation.”

And while they may not be able to visit their local library as often as they might like, county residents have access to the city’s library and its collection.

Spending gap

There are plenty of disparities between the libraries. The city’s collection is about twice as big. Its buildings offer more than six times the square footage. There are more Internet work stations at the main downtown library than in the entire county system.

The most notable difference is in per capita spending.

The La Crosse Public Library ranks sixth in the state, with an outlay of $91.20 for each of about 51,000 residents.

The county system spends less than a third of that, just $24.83 each for about 59,000 county residents outside the city.

Since staffing accounts for most of the cost, it isn’t surprising the city system has about three times as many workers, and about a 5-1 ratio in terms of professional librarians.

And without staff, you can’t open the doors, which is what McArdle Rojo would like to do more often, especially on Tuesdays, when county libraries only have afternoon hours, and Sundays, when they’re closed.

More hours would be great, Doyle said; more taxes would not.

Holmen resident Melissa Brunsell visits her local library at least once a week to check out books for her 4-year-old daughter and 6-year-old son, as well as mysteries and romances for herself. They also enjoy Thursday morning story times.

Her only wish is for a little more space at the local library, which has been in a refurbished grocery store for the past 20 years. The village and library supporters are working on that.

In Onalaska, the county’s largest site, work already has begun on a $2.6 million expansion.

Shared resources

City and county leaders have discussed merging the library systems, though the last time the topic was raised in 2002 it never reached open debate.

Leaders of both systems say consolidation would cause more problems than it would solve. To make services even, county residents would have to pay more taxes or city residents would have to give up something.

The answer, they say, is collaboration, something that has increased in recent years.

County residents can access materials on city shelves through interlibrary loan, and both systems honor the other’s library cards. And, considering La Crosse’s daytime population swells by nearly 40 percent, according to Census Bureau estimates, many county residents are coming here anyway.

In 2006, the city system loaned out just more than 1 million books, videos, CDs and other items. Of those, about a quarter went to La Crosse County residents living outside the city. Another 10 percent went to residents of other counties.

“That’s how it should be,” Doyle said. “You don’t need a full-fledged operation in every community, as long as you have reasonable access to those types of services in the vicinity.”

And while it may be considered unfair that city taxpayers foot the bill for others, people choose to live in the city for the easy access to amenities such as parks and libraries, said Mayor Mark Johnsrud.

“That’s part of being a city,” he said. “Everyone’s going to be able to use those services.”

Chris Hubbuch can be reached at chris.hubbuch@lee.net or (608) 791-8217.

To read the Wisconsin Legislative Audit Bureau’s full report on its audit of 388 local public libraries and 17 regional library systems, click here.
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wsreader wrote on Apr 27, 2008 9:12 AM:

" This article doesn't even come close to an "A". How do you compare a library system with a "big budget" to one with a "small budget"? You can't.
"The city system boasts one of the highest per capita operating budgets in the state" as quoted in the story. How wonderful would that be!!

What was the point to this damageing article except to pit one facility against the other? Oh,I suppose it educated people about both libray systems and how they operate, which should put everything in perspective.

To "an Onalaskan" and others, if this article was about QUALITY of service I am SURE the county would get an "A", and the city....hmmmmm. "

Stu Z wrote on Apr 19, 2008 12:37 PM:

" The County levy for its libraries is only on County districts OUTSIDE the city of La Crosse. So non-city residents are not paying for the City Library and vice-versa. That's one reason City property taxes are so much higher. Also what the report doesn't take into account is that the 5 municipalities pay for the 5 County library buildings and their upkeep. The County levy only pays for staff and materials, not bricks and mortar, The City library levy has to cover the upkeep of the 3 buildings. If the state report had taken this into account the scores would have been more even. "

Chip wrote on Apr 18, 2008 9:22 PM:

" The library system around here is great, and the librarian's are HOT! WOW! Enough said. "

JS wrote on Apr 18, 2008 7:45 PM:

" This is another reason why city taxes are so high. In this case the city library system may have too much while the county has too little. It is possible to merge systems, it just takes political willpower. Recently Hennepin County and Minneapolis merged their systems and there is much more bureaucracy there then there will ever be in La Crosse. If county residents wan to use the city library system they should have to pay a small fee per check out or the option could be having year passes as well for a small dollar amount to help cover their costs for using the service. "

ryeguy wrote on Apr 18, 2008 6:01 PM:

" Re DavidL comment: it would be very interesting to see how much of the county taxes go to support the library system and how much of the county taxes go to support the city of La Crosse library. My guess is that we La Crosse residents are supporting both libraries, but other county residents are not. Any ideas? "

davidinlse wrote on Apr 18, 2008 3:10 PM:

" To all the posters who oppose charging out of city residents, remember, the city people pay county tax's also, but you do not pay city tax's. Besides my terrible city and school tax, I also paid 767.62 to the county. "

davidinlse wrote on Apr 18, 2008 3:06 PM:

" RE;An Onalaskan. I doubt seriously that people come to the city specifically to use the library. If not a resident, all checked out items should carry a charge. If they want to use the items at the library, fine. If I asked and got products from the county, I expect that it's proper for me to pay extra for the use. For your added informtion, I travel at least 4 times a year to Ft.Wayne Indiana for genealogy. I pass by the state historical society and travel to a properly maintained, organized facility. The local information is fine, but it's just local. An out of state person would be much better going to Ft.Wayne or Salt Lake, and yes, I have donated genealogy books to the LaCrosse Library. "

damnstraight wrote on Apr 18, 2008 2:14 PM:

" The reason the county doesn't want to consolidate into a single system is they'd have to pay their fare share and why do that when they receive the services for free? Until the libraries are consolidated, non-residents should be required to pay user fees based on the services received just like so many other services. We have a two tier fee schedule for parks, why not the library? "

An Onalaskan wrote on Apr 18, 2008 12:42 PM:

" If I had to name one group from La Crosse that has has provided an enormous amount of good will and hospitality to out-of-towners and visitors to the city, it would be the staff of the La Crosse Public Library. These people are truly the goodwill ambassadors for the City of La Crosse. I would call them "friendraisers" , especially, because of their dealings with geneologists and those interested in county history. One other thing: When out-of-towners visit the La Crosse Public Library, we are spending money left and right at city restaurants, gas stations, grocery stores, and other La Crosse business establishments. The La Crosse Public Library is actually attracting people to the City of La Crosse, so don't be so quick to condemn out-of-towners use of library facilities. We are also donators to the library itself. "

froggie wrote on Apr 18, 2008 12:19 PM:

" To those who think the La Crosse library should charge people who aren't La Crosse citizens to use La Crosse library materials, do you think La Crosse citizens should pay to use La Crosse county library materials? Are you aware that citizens of La Crosse have free access to all materials in all La Crosse county libraries? Share and share alike. "

Mack wrote on Apr 18, 2008 11:24 AM:

" It’s laughable that libraries are obsolete. Every new medium is another opportunity for the library to provide, and they do. Thanks! "

Whatever! wrote on Apr 18, 2008 10:01 AM:

" I think the country libraries provides great services for the amount of money they get. More hours would be great but we at least get to use the request and and have them delivered to our local library! We love what you do for us and will continue to support County Library; My personal favorite- CAMPBELL! Your doing a great job Sarah our librian and Chris McArdle Rojo our director! "

Darwin wrote on Apr 18, 2008 8:19 AM:

" Libraries are hardly "obsolete." I work in technology, am on the computer 10 hours/day and stilll get to the library several times/week. There is so much to offer besides dusty tomes and newspapers!
If you buy all your books online, you're even more of a sucker that buys them at a bookstore. The library ALWAYS has free shipping and will get a lot of items that are at a different location.
I'm always glad to pay my fair share of a system that does not further promote the dumbing-down of our society.
For children who don't have access to a computer the library is a great FREE alternative! "

Krusty wrote on Apr 18, 2008 8:17 AM:

" Dave does have a point, why not charge non-city residents to use the library? A dollar a book wouldn't break anybody and it would help out with the expenses. "

davidinlse wrote on Apr 18, 2008 8:12 AM:

" Other than the fact that Johnsrud needs to be removed, the city of LaCrosse Library should charge NON CITY RESIDENTS a minimum of a dollar for every item checked out from the CITY. Enough of this, if they can't or won't pay for thier service, cut them off. For the smart alec's to follow, I do infact use the city library, usually at least 2 times a week. It's a great library and well run. But, the city residents should not be supporting the county residents with city services at no cost. "

elocs wrote on Apr 18, 2008 8:10 AM:

" This being La Crosse, I am not surprised that we will hear from those who never go to the library and therefore resent any of their tax dollars going to support them. It pretty well reflects the philosophy and motto of their favorite political party: "You Are On Your Own". Somebody should really put that on a t-shirt or design a cool tattoo, they could make some money. Right, libraries--we don't need no stinking libraries. "

froggie wrote on Apr 18, 2008 8:06 AM:

" My children and I visit the Onalaska library and La Crosse library a lot. We love the collection, the helpful staff, the ambience -- everything. I especially make use of their online system for requesting materials. Each library doesn't need a copy of every book or movie if you can request it from any library in the county. I say this study misses the mark when obviously it doesn't take into consideration the cooperation between libraries and most importantly the fact that library patrons' needs are met and served by the county libraries. Thank you for all that you do, Chris McArdle Rojo and all the library staff! "

jmf wrote on Apr 18, 2008 7:30 AM:

" Libraries are not obsolete, nor are they places to go for people who have no place else. My grandchildren and I go to the library every weekend. They love it! They pick out books and movies that they either read themselves or have an adult read to them several times during the week. The library fostered my two adult children's love for reading. Where on line can a child get a book to hold in their hands and read again and again?? "

The Truth wrote on Apr 18, 2008 6:00 AM:

" Right on, audiofan08! Prest day libraries are nothing more than extravagant places for people that have nowhere to go all day to hang out. With what City taxpayers are shelling out for the City's Library system they should be disappointed that they weren't rated with an A+! "

The Moderate wrote on Apr 18, 2008 5:52 AM:

" Audiofan - obviously you haven't been in a Library for quite some time. Things have changed since the 60's! "

audifan08 wrote on Apr 18, 2008 5:19 AM:

" Libraries are obsolete. Modern information technology involves two-way communication between providers and users of information technology. With instant messaging, blogs, message boards, and email, the Internet fosters information sharing among virtually unlimited numbers of information providers. Computers are communication devices that bring communities together.

Rather than build expensive new libraries in the mistaken belief that such a monument to 19th century information technology will bring the community together, the tax payers need to consider the real advantages to bringing our entire community’s information infrastructure into the 21st century.
"

An Onalaskan wrote on Apr 18, 2008 2:18 AM:

" I have worked in libraries a good part of my adult life. This article hits the problem with the county system right on the mark: The La Crosse City library is far superior to the county system. The people of the City of La Crosse should be very, very thankful someone had the foresight to set up such a wonderful amenity for its residents. The wonderful and helpful library staff down there has helped me more times than I can count. "


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